Nathalie Chou LabSay Hello
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About the Lab

Every fold
has a past life.

I came to design the long way around — through law offices, hangars, and cockpits. For nearly a decade I managed international aircraft sales and refurbishments between Taiwan and the rest of the world: high-value deals, cross-border compliance, legal teams, factories, lessors — complex, multi-party work where the details are the deal.

Before that I was a paralegal in Los Angeles, supporting attorneys on criminal and civil cases — document translation, trial-preparation support, and interpreting between Mandarin, Taiwanese, and English, all under attorney supervision. Every one of those lives taught the same lesson the paper teaches: precision first, then grace. The Lab is where all of it folds together.

The Craft

How the Lab designs
Websites you can touch

My creativity starts where the screen usually stops: at the body. Lab sites are built to be felt, not just clicked — light that trails your fingertip, origami flowers that bloom for an open palm, galleries that glide under your hand, and pages that can read your actual pulse through a phone camera. Each interaction is designed like a fold: precise underneath, effortless on the surface, and always in service of the person it belongs to.

Latest client fold
A site with a heartbeat — for a nursing educator

The design question was: what does a nurse's website feel like? The answer became the site's two signatures. Touch design — a warm light that follows the visitor's cursor or fingertip, the way attention follows a patient. And pulse measurement — rest a fingertip over the phone's rear camera and the page listens, drawing a real heartbeat live on screen. The profession, folded into the interaction itself. Read the case study →

Experience

2016 — 2025
Aviation Sales & Project Coordinator — international

Managed sales, client relations, and project coordination for private and commercial aircraft — transactions, refurbishments, and the import/export of aircraft parts for factories in Taiwan. Kept deals moving across borders — coordination, compliance support, and language support for aviation teams and stakeholders along the way.

2015 — 2016
Paralegal — LimNexus LLP, Los Angeles

Supported attorneys and their clients on criminal and civil matters — document translation and witness-preparation support, under attorney supervision.

Education & Certifications

Private — shared by invitation
The complete record, behind a passphrase

Degrees, licenses, and certificates — from the FAA private pilot certificate to Google and Anthropic AI certifications — with issuer, date, and verification link for each. For privacy, the full record lives on a protected page and is shared by invitation. Open the protected records →  ·  Need access? Contact me →

What I bring

Relationship Building Problem Solving Adaptability Project Coordination Strategic Thinking Interactive Web Design Touch & Gesture Interfaces